Refund policy

RETURN POLICY – INTERNATIONAL ORDERS

Thank you for choosing Harold. Please read our return policy for international orders carefully:

1. No Return Policy Applicable

   • Harold does not support returns for international orders under any circumstances. Customers are advised to consider their purchase carefully before placing an order.

2. Size and Product Information Advisory

   • Customers are strongly encouraged to contact the seller prior to purchase for detailed consultation regarding sizing, fit, and other product-related information.

   • In cases where the product does not fit or suit the customer, this may result from inaccurate or incomplete sizing information provided by the buyer, and Harold will not be held responsible for such issues.

3. Damaged Product Upon Receipt

   • If the product arrives damaged, broken, or defective, please contact the seller immediately within 48 hours of receiving the item.

   • Support will only be provided when the customer submits clear photo or video evidence of the product's condition at the time of unboxing.

4. No Responsibility After Delivery Confirmation

   • Once the order is confirmed as successfully delivered and no issues are reported within the stated timeframe, Harold holds no responsibility for any further claims or concerns.