Privacy policy

Thank you for visiting our website. We respect and are committed to protecting your privacy.

• This Privacy Policy explains how we collect, use, and (in certain cases) disclose your personal information.
• Protecting personal data and building trust with our customers is very important to us. Therefore, we will use your name and other related information in compliance with this Privacy Policy. We only collect information necessary for sales transactions.
• We will retain customer information for as long as required by law or for specific purposes. You may access our website and browse without providing personal details. In such cases, you remain anonymous, and we cannot identify you unless you log in to your account.

1. Collection of Personal Information

• We collect, store, and process your information for the purchase process, future notifications related to your orders, and to provide services. This may include certain personal information such as: title, name, gender, date of birth, email, address, delivery address, phone number, fax, payment details, card details, or bank account details.
• We will use the information you provide to process orders, deliver services, and provide requested information through the website.
• In addition, we may use this information to manage your account; verify and carry out online transactions; identify visitors to the website; conduct demographic research; and send information including product and service updates. If you do not wish to receive our marketing communications, you may opt out at any time.
• We may transfer your name and address to third parties for delivery purposes (e.g., courier services or suppliers).
• Your order details will be stored securely, but for safety reasons, we cannot publish them directly. However, you can access your order details by logging into your website account. There, you will find your order history, delivered and pending items, as well as your email, banking, and newsletter preferences.
• You are responsible for maintaining the confidentiality of your personal data and must not disclose it to third parties. We are not responsible for any misuse of passwords unless it is our fault.
• We may use your personal information for market research purposes. All details will be anonymized and used only for statistical purposes. You may decline to participate at any time.

2. Security

• We implement appropriate technical and security measures to prevent unauthorized or unlawful access, accidental loss, destruction, or damage to your information.
• We advise you not to share payment details with anyone via email. We are not responsible for any losses you may incur by sharing your information through the Internet or email.
• You must not use any program, tool, or other method to interfere with the system or alter data structures. It is strictly forbidden to distribute, propagate, or encourage any activity intended to interfere with, damage, or infiltrate the website’s data system. Any violations will result in termination of your rights and may be prosecuted under the law if necessary.
• All transactional information will be kept confidential; however, if requested by legal authorities, we are required to provide such information.
• The terms, conditions, and content of this website are governed by the laws of Vietnam, and the courts of Vietnam have jurisdiction over any disputes.

3. Customer Rights

You have the right to request access to your personal data, and you have the right to ask us to correct any errors in your data free of charge. At any time, you may request us to stop using your personal data for marketing purposes.